PELE’S CREATION TOUR | BLUE HAWAIIAN HELICOPTERS

• Prompt arrival allows for guest weight check-in, safety briefing, and to be escorted and seated on the aircraft for on-time departure.
• Check-in is 45 minutes prior to scheduled flight time, Late arrivals will be considered as a no-show and non-refundable; traffic is unpredictable in the Islands; please allow for ample travel time in case of traffic delays.
• Please wear dark clothing to minimize reflection in photos.
• Dress comfortably, as their aircraft are temperature controlled.
• Smartphones are OK; must be in airplane mode.
• Selfie sticks and extendable wands are not permitted aboard the aircraft.
• Not permitted on aircraft; hats, scarves or bandanas, iPads or tablet computers, purses, bags or camera bags.
• For your safety, please do not scuba dive within 24 hours of departure
• Tour times may vary based upon wind and weather conditions.
• Optional flight USBs and souvenirs are available at the heliport for additional purchase
• Accurate body weights are important. When weights are under-reported, this could lead to cancellation due to weight limitations. If you feel your weights are inaccurately noted, please contact them immediately.
• Volcanic activity not guaranteed. Tour sights and routes subject to weather at pilots’ discretion.
• Combined front row seat weight must be under 470 lbs and individual passenger weights must be under 240 lbs.
• Front row passengers must occupy their own seats and must be able to refrain from interfering with the pilot and instrumentation.
• Lap children cannot be accommodated in the front row.
• In the event of an emergency front row passengers must be able to receive instructions in English and be physically capable of operating exit doors.
• Their chair lifts are only able to access the rear row of seats therefore guests requiring a chair lift to board the helicopter cannot be accommodated in the front row.
• Flights may vary depending upon weather conditions
• FAA regulations require them to weigh all guests and bags at check-in. this is done discreetly for your privacy. Please be accurate as possible when providing weight information.
• For each guest weighing 240 pounds or more, an adjacent, empty seat purchase is required to safely balance the aircraft. The charge for a comfort seat is reduced.
• Children under 24 months and less than 25lbs are considered a “lap child” (no charge), however, we do not recommend or encourage “lap children” on the flight.

No available option on this tour.

PLEASE NOTIFY HAWAII ADVENTURE CENTER IF YOU NEED TO CANCEL OR RESCHEDULE AN ACTIVITY.

You can do so by calling (888) 207-0722 or contact us online.

• No refunds for cancellations within 48 hours of activity
• For groups of 6+ there are no refunds for cancellations within 72 hours of activity
• We will gladly reschedule your activity at no extra cost if changes are made prior to the 48 or 72 hour cancellation period
• Cancellations from date of booking to 48 hours before activity or for larger groups 72 hours before activity are subject to a 10% service charge
• If for some reason we are unable to confirm your reservation with the activity operator due to oversold seats or other unforeseen reasons, a full refund will be provided and you will be notified immediately to discuss alternative dates and activities

If a tour operator cancels any trip due to weather, mechanical failure, unsafe conditions, or insufficient reservations, a full refund will be provided.